Refund policy

Returns
Our return policy lasts 90 days. After 90 days have passed since your purchase date, unfortunately, we can’t offer you a refund or exchange unless you purchased the extended warranty.

To be eligible for an exchange or refund, your item must be returned in good condition unless our customer service representative waives the need to return the item which may occur under certain conditions.

To complete your return, we require your order number. If you need to exchange an item for the same item, send us an email at support@nutritrack.com and send the item to: NutriTrack, LLC, 173 Marsh LNDG, Boone NC 28607, United States.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed within 2 business days, and a credit will be applied to your credit card or original method of payment. Refunds typically take 4-5 banking days to appear in your account.

Late or missing refunds (if applicable)
If you haven’t received a refund within 10 days of returning, please contact us at support@nutritrack.com.

For more information on refunds click here

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NutriTrack Pro

I love this ring. I was a little unsure initially because it was so inexpensive. I didn't expect much. My experience far surpassed expectations. Excellent battery life (~4-7 days) depending on how much you use it. 'sync' once a day, and battery stretches to 7 days. Sync multiple times a day, it drops to 4 days. Charging takes around an hour (10%'ish-100%). Pairing to qring app is seamless, and subsequent connection to (for example) google health is also simple. Tracking is reasonably accurate. Sensors should be positioned on the palm-side of my finger, and after checking against other devices, i'm reasonably confident that hr, hrv, bt and spo2 are all within 5% accuracy. I'm not sure about the sleep tracking (light/deep/rem), but even if it isn't completely accurate, the trending data is. For example, during a 48h fast, deep sleep clearly increases and rem drops, while after 'breaking the fast', rem increases.

Absolutely zero hesitation in recommending this ring and the seller!

I got my husband this one and i bought another one because it didn't have my size and this one works way better

I think this ring is a good starter ring , it has some accurate results others not so much i will say that the battery life is low i need to charge everyday it seems

The ring is good abs beautiful, however the size chart is incorrect. My finger diameter is 65mm and bought size 11 but it was too big.

I should take size 8 not size 11 as the chart says. Got a refund and bought the correct size.

Otherwise, good charging capacity. I like the features of the all and customization.

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Refund policy

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